HOW CAN I PLACE AN ORDER?Orders for our boxes and platters can be placed directly through our website! Please select the product of your choice and any add ons for your order. The delivery cost will be populated at the checkout. For grazing table orders, please contact us directly at firstname.lastname@example.org
DO YOU CATER FOR DIETARY REQUESTS?
We sure do! Please specify this at the time of booking so that we are able to discuss options available to you. We currently offer Vegan, Vegetarian, Gluten Free and Nut Free options as well as pork free grazes. We try our best to guarantee these requests however some products are produced/manufactured in shared facilities and equipment and may contain traces.
HOW MUCH IS DELIVERY?
All delivery fees are calculated at the checkout based on the exact address being delivered to at $1.10 per km from Doncaster.
WHAT TIME ARE DELIVERS MADE?
The Creative Edit offers a next day delivery service between 10.30am and 5.30 pm AEDT. We cannot guarantee specific delivery times, even when requested by customers. This is due to our driver’s workload, route schedules, traffic and unforeseeable events.
WHAT HAPPENS IF THE RECIPIENT IS NOT HOME?
Please ensure to arrange a day of delivery and location where a recipient is guaranteed to be available to collect the order. If someone is not available to accept delivery and the driver deems it safe to do so (unless otherwise advised at time of purchase by the purchaser), the order will be left at the premises in a safe and visible place. Please note any undeliverable items will be sent back to The Creative Edit’s warehouse and additional charges in relation to returning, storing or disposing the undeliverable items may apply.
HOW MUCH NOTICE DO YOU NEED?
Boxes and platter orders can be placed up until 7pm the day prior to your ideal delivery date. We do suggest getting in sooner rather than later, should we sell out on a particular day. For grazing tables, please reach out a minimum of 7 days prior to your event.
HOW DO I PAY?
Payments through our website for boxes and platters can be made via Credit Card. Grazing tables and bulk orders will be invoiced separately.